Attitude affects outcome. Bad attitudes will destroy a company.
Believe; and be an advocate for your clients/customers, always.
Collaboration drives the best in creative thinking.
Demand excellence in everything you do.
Engage with energy, efficiency, and enthusiasm.
Forget about being right; Just do what is right.
Growing your client’s business is priority #1.
Humility should guide your communications process – it should never be about you.
Improving your skill set should be a continuing process at your company.
Judiciousness should be part of your DNA – Good judgement, Wise counsel.
Keep calm in the face of challenges; it’s an opportunity for learning and showing mettle.
Listen well; listening is the most important skill for success.
Manage expectations, always.
Never ignore a client’s request.
Offer more than expected; go the extra mile.
Patience is required for relationships to grow and remain strong.
Quality control is essential on all work.
Reflective, Rational, Reliable, Resilient, Resolute.
Service, Service, Service! You can never over-service.
Train your employees up so they’ll not want to leave your company.
Unleash your passion every day, in all you do.
Visualize need from your customers pers
Words matter. They can prosper you. They can destroy you.
Xenodochy – a 17th century word for hospitality – be hospitable to those around you.
Yearn to be the best in all you do.
Zero tolerance for mediocrity.
These are not empty credos at 78Madison. If you sit down with any staff member at our agency, they of course would not be able to rattle off these credos in succession. But if you asked them about each, they would smile and say, oh yes, that’s us.
78Madison is an Orlando-based full-service marketing communications firm who wants to help clients Get Inspired, Get Connected and Get Mad. We’d love to start a conversation. Come visit us at our headquarters in Winter Springs, Florida.