General

fine-dining

The Art of Client Lunches

I had a young business owner ask me recently if there was an art to taking a client to lunch, or do you just dine at any place close? My response was that taking a client out to lunch (or dinner for that matter) was more than just a meal; it’s an opportunity to build...

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working-remote

Is Remote Work, Post-COVID, Working?

The COVID-19 pandemic has undoubtedly reshaped the landscape of work, prompting a massive shift towards remote work for many employees and corporations worldwide. What initially began as a necessity to ensure safety during the pandemic has now evolved into a new normal for countless professionals. As we’ve navigated through this transition, we are continually monitoring...

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youngman-toasting

The Advertising Agency Landscape

In case you haven’t noticed, the advertising agency landscape has changed, and the rules of engagement are not always fair. Over the past few years, we’ve written and talked about the advantages that small agencies like 78Madison have, but recently, another trend is worth looking at – the fact that clients themselves are now treating...

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young-businessman

Evolution of the Account Manager

As I seem to do more often these days – reflecting upon a 40+ year journey in the advertising agency industry – and given I have a daughter who is an advertising agency executive, I began to think about how the role of Account Manager has changed. From Mad Men days (when I began) to...

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Baseball-field

WHY I LOVE OPENING DAY OF BASEBALL

At the end of every Super Bowl the clock starts on the countdown to the day that pitchers and catchers report to spring training camp; a subtle reminder that our spring reprieve begins in a few short weeks. The commencement of each new baseball season is celebrated by fans all over the country as our...

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7Mad-Tattoo-Arm

Ad (Super) Bowl Sunday

It’s that time of year again – Super Bowl Sunday – where there is a football game taking place. But we all know the real appeal of this momentous day is the ads. Right? Ok, ok, I own an advertising agency and have been in the business for 46 years now, so I might be...

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AD-letters

WHAT CLIENTS WANT FROM AN ADVERTISING AGENCY

I recently met with several young advertising agency entrepreneurs whose interest is to someday start their own advertising agency, and the number one question was “What are clients primarily looking for?”. My immediate answer was that all clients crave great communications more than anything else. They want to know that their agency hears them and...

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