In the business and marketing world, we’ve all heard the phrase “sense of arrival”. It’s the portion of the overall customer journey that most companies are laser focused on. But is that really the best method by which to create a customer for life? When you think about it, there is not much that is...
I was reminiscing about the good ole days in the advertising agency business with a friend who like me got their start on Madison Avenue in New York City. Both of us continue to run advertising agencies some 45+ years later, but the paradigm shift in our industry is mind-blowing when you think about it....
I was fascinated by a recent national study that indicated most CEOs feel their brand(s) needed to take a stand on social issues, even though less than a third of consumers want to see politics in marketing – and pretty much the opposite of what every agency seems to be telling its clients. Curious don’t...
The “way to early” debate on the certain demise of the advertising industry due to AI continues to rage. Over past few months, I’ve had many discussions with folks in the advertising agency business, as well as with photographers, web developers, software engineers and more, and the response to the impact of AI is either...
It’s the new water cooler conversation piece – ChatGPT – the artificial intelligence (AI) that many say will transform (or destroy) their industries. In our circles of course, everyone is asking the question “Will Advertising Agencies become a thing of the past?” Heck, find one college student who hasn’t discovered ChatGPT and I’ll show you...
On the face of it, consumers spending less to cope with inflation doesn’t scream marketing opportunity. And it probably isn’t in terms of driving immediate results for many businesses. Yet if you examine the changes people are making, spending less is only part of the story. It’s also about changing established routines: shopping in new...
When things are looking grim, there’s often a knee-jerk urge to move efforts to the lowest-hanging fruit. I’ve watched the same phenomena take place time after time for 40 years. When times are tough, there is always a race to performance advertising. It’s more measurable than brand marketing, drives immediate response and is easier to...
The changing consumer and media landscape now provides small and independent agencies like 78Madison a competitive edge. The world has changed. Not more or less than in previous years or decades or generations. But in a post-cookie, post-pandemic, post-ad-free-Netflix world, things are different. It’s different for consumers, for brands and for the things that matter...
Many people are surprised that I have been in the same industry – advertising – for 40 years. In fact, most are fascinated by the fact that I continue to be so passionate about what I do. I will certainly confess that this has been a great ride so far, and I don’t see it...
We understand that sometimes you bite off more than you can chew… We understand that some days you just can’t win… We understand that working hard seems to be getting harder… We understand meetings and deadlines and overtime… We understand that flights get delayed, and luggage gets lost… We understand that it’s hard to find...