We understand that sometimes you bite off more than you can chew… We understand that some days you just can’t win… We understand that working hard seems to be getting harder… We understand meetings and deadlines and overtime… We understand that flights get delayed, and luggage gets lost… We understand that it’s hard to find...
I was having lunch recently with a gentleman who was asking me if I might consider being on the board of his organization. During the “getting to know each other” sequence he asked me about my career, and if things had changed dramatically since I entered the advertising agency industry in 1978. Then he asked...
Brands obsess about attention, and for good reason. A fractured media landscape makes it harder to get noticed, especially with attention spans getting shorter. Yet too many ads are trying too hard, and nothing pushes someone away more than desperation. Why are we still subjected to digital ad units that pop up and make it...
As many of you are aware, I bought the advertising agency I had been President of for ten years in 2014 and changed the name to 78Madison. Early on, while there were changes to how we conducted business philosophically, there was not a major shift in approach for our staff or clients. But now, eight...
Strange question when it comes to the subject of marketing and creativity. But in short, the answer is yes! Unfortunately, most advertising agencies are not willing to endure the pain that it takes to end up in the right place on behalf of their clients. So, what is good pain? Good pain is not accepting...
An old advertising cohort and I used to go to lunch at Steak and Shake every Friday—back in the late 1980’s (ok, so I’m old) when in my humble opinion the franchise was under-managed, and the buildings were stuck in the 1950s. I remember thinking dozens of times; this is such a great product. What...
The pandemic has been a wake-up call, wouldn’t you agree? While businesses have always been aware of the “unexpected” and the “unlikely”, today those terms should be part of your plan and forecast. For many businesses, it has been a season of pain, increased costs, and too many issues unresolved. For a few lucky others,...
As we continue to push past COVID19 and look toward a better 2022, we’ve been tickling our clients about budgets and planning. In the midst of one of our discussions, one of our clients asked, “what makes a good marketing plan anyway?” To be honest, I was stunned by the question. Not because we didn’t...
When clients ask us to describe the most effective content that can be shared, I always give the answer “if you have the choice, tell emotional stories.” That answer is then followed up with the statement “Trust me, an emotional story will always leave a lasting impression.” From Dove’s “Real Beauty” and Procter & Gamble’s...
Have you ever considered there are tens of thousands of businesses making many millions a year in profits that don’t give any real attention to things like twitter, blogs or Facebook? Are they all wrong? Have they missed out? Or is the joke really on us? Every day these successful companies do business through personal...